Customer service

All products can be shipped internationally. Prices and delivery times may vary by location.

Do you have a question about your order? Please feel free to contact us at info@smplskin.com . You can also track your order with your PostNL track & trace code.

Delivery times

EN : 2-3 working days

  • For letterbox mail, the number of stamps based on weight.
  • Parcel post: €2.99 or free with orders above €65

EU Zone 1 (BE, LU, DE, FR, SP, IT, GB, SE, AT): 2-5 working days
€13 or free with order above €75

EU Zone 2 (FN, PT, SL, PL, FI, BG, EE, HU, IE, HR, LT) : 2-5 working days
€18 or free with order above €90

EU Zone 3 (Other in EU Zone): 2-5 business days
€25 or free with order above €150

Worldwide : 2-5 working days
€50 or free with order above €250

Gift cards

It is also possible to surprise or spoil someone with an SMPL gift voucher. You can order these via info@smplskin.com. Just let us know for what amount you would like to order the voucher and to which address we can send it. It is also possible to have a short personal note put on the card. We will send you the invoice for the gift voucher.